You bought wrong model or wrong color. We promise to help you solve it asap, and make you feel satisfactory absolutely.The item "20 3.5HP 62CC Guide Board Chainsaw Gasoline Powered Handheld Chain Saw Cut Wood" is in sale since Wednesday, May 27, 2020. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Outdoor Power Equipment\Chainsaws". The seller is "camillel43" and is located in Hacienda Heights, California. This item can be shipped to United States.